Login
EN

I. Who is responsible for this website?

The data controller as defined by the General Data Protection Regulation (GDPR) is:

Sparkasse Vest Recklinghausen
Herzogswall 5
45657
Recklinghausen
Deutschland
mail@sparkasse-re.de

(hereinafter also referred to as "Sparkasse", "we", "our" or "us")

If you have any questions regarding this privacy policy or about how we protect your personal data, please contact Sparkasse's data protection officer.


Datenschutzbeauftragter
Herzogswall 5
45657
Recklinghausen
Deutschland
datenschutz@sparkasse-re.de

II. What is data processing?

When we process personal data, it means that we collect, store, transmit, delete or otherwise use the information. Personal data refers to information about natural persons who use this website to obtain information on Sparkasse's products and offers.

If you are already a Sparkasse customer, your data will be processed in the context of your business relationship with Sparkasse. You can find more information about this in our privacy policy. The privacy policy also provides information regarding other products and services that can be accessed via this website (for example, about data processing in the context of online banking).

Below you will find an overview of which data we collect when you visit this website and for what purposes the data is processed.

III. How is your data processed when visiting this website?

1. Data needed to display the website and ensure its stability and security

When you use our website for purely informational purposes, we collect the following data, which we require for technical purposes:

  • IP address of the device you are using
  • Name of the accessed file (specific page)
  • Date and time of access
  • Volume of data transferred
  • Access status (successful/unsuccessful)
  • Browser type and version as well as which operating system you use
  • URL of the previously visited page (so-called "referrer URL")

In accordance with Art. 6 para. 1 lit. f) GDPR, the processing of the above-mentioned data is necessary for the purposes of pursuing our legitimate interests. In the event of the unlawful use of this website, the data may also be used to identify potential violations.

In addition, this information will be analysed for statistical purposes as well as to improve our website. This will be done without creating personal user profiles.

2. Use of cookies and analysis services

This website uses cookies. Cookies are small text files which are stored on your device so that information can be retrieved again at a later date.

If you do not want cookies to be stored on your device, you can prevent this by configuring your browser settings accordingly. You can also delete any cookies that have already been stored. However, when deactivating technical cookies (strictly necessary cookies), the full functionality of the website may no longer be available.

a) Purpose and scope of data processing

Technical cookies:

We use technical cookies to improve the security of our website and to make it more user-friendly. The data collected by the technical cookies is not used to create user profiles. The following data is stored and transmitted using these cookies:

  • Current session ID
  • Items in the shopping cart or current application processes
  • Use of certain website content, including frequency or extent of use
  • Viewing of certain website content, e.g. product information
  • Settings relating to your regional Sparkasse branch
  • Settings relating to search functions on the website

Most of the technical cookies used are so-called "session cookies". These are automatically deleted at the end of your visit, i.e. when you close your session or browser. Some cookies, however, remain on your device until you delete them, or they expire (so-called persistent cookies have set expiration dates).

For the use of basic online banking without any additional convenience functions, the following cookies are essential:

  • JSESSIONID
  • IF6CONTEXT
  • IFCLONE

3. Third-party applications

Google Maps

This website uses the map service Google Maps,  which allows the display of interactive maps and the use of the map feature directly on our website. The Google Maps service uses persistent cookies. When visiting the page on our website that uses Google Maps, Google will receive a notification that you have accessed the page. In addition, the information listed under Section III. 1 will be transmitted to Google. This takes place regardless of whether you are logged in to a Google user account. If you are logged in to Google, your data will be assigned to your user account. If you do not want the data to be assigned to your account, you will need to log out before accessing the map feature. Google stores your data as a user profile and utilises it for advertising, market research and/or to provide personalised services on their website. More specifically, such analysis is carried out (even for users who are not logged in) to provide targeted advertising and to provide other social network users with information about your activities on this website. You have the right to object to the creation of these user profiles. This right can be exercised directly with Google.

For more information regarding the purpose and extent to which Google collects, processes and uses data  as well as your rights in this regard and the settings available to protect your privacy, please see Google's privacy policy: https://www.google.de/intl/de/policies/privacy. Google also processes your information in the USA and does so within the framework of the EU-US Privacy Shield: https://www.privacyshield.gov/EU-US-Framework.

WhatsApp

You can use the WhatsApp service on this website to contact us. To make this service available, we use the service provider WhatsBroadcast GmbH, Schwanthalerstraße 32, 80336 Munich as a processor.

By using this service (sending a "start" message to WhatsBroadcast), you consent to the use of your personal information (e.g. name and surname, telephone number, messenger ID, profile picture, messages) by WhatsBroadcast (Art. 6 para. 1 lit. a) GDPR). Your information will be used for direct communication and for the data processing required to use WhatsApp. An existing WhatsApp account is required for the use of this service.

The messenger is a service provided by WhatsApp, Inc. 1601 Willow Road, Melo Park, California 94025, USA. You can view WhatsApp's privacy policy here: https://www.whatsapp.com/legal/#privacy-policy

Please note that WhatsApp consequently receives personal information (in particular communication metadata), that may be processed on servers located in countries outside of the EU (for example, the USA), which do not guarantee the same level of data protection offered by the EU. However, WhatsApp Inc and Facebook Inc are certified under the Privacy Shield Agreement and thus guarantee compliance with European data protection regulations. For more information, please see the privacy policy above. Neither the Sparkasse nor WhatsBroadcast have precise knowledge about or influence over data processing by WhatsApp.

Your data processed in connection with the use of this service will be stored indefinitely by WhatsBroadcast and WhatsApp respectively.

Withdrawal of consent
You may withdraw your consent to the processing of your data at any time by sending "STOP" in WhatsApp.

To request the removal of all data stored by WhatsBroadcast, please send a message with the words "DELETE ALL DATA" via WhatsApp.

"Linda" chatbot

You can also interact with the "Linda" chatbot when using the chat feature on this website. Linda is operated and maintained by the Sparkassen Finanzportal GmbH on behalf of Sparkasse. Sparkassen Finanzportal GmbH is based at Friedrichstraße 50, 10117 Berlin.

The legal basis for the processing of this information is Art. 6 para. 1 lit. b) and f) of the General Data Protection Regulation (GDPR). The Linda chat data will be deleted no later than 90 days after the chat.

IV. Who receives your data?

Your information will only be shared with third parties insofar as you have consented to this or where we have a legal obligation to do so.In particular such recipients may include:

  • Law enforcement
  • Other Sparkassen Finance Group companies

Our service providers may also receive such data if they meet Sparkasse's special confidentiality requirements. In particular, these may include IT service providers, consulting services and companies in sales and marketing. The appropriate data protection agreements will be arranged with these service providers.

V. When will your data be deleted?

Should the data mentioned in this policy no longer be required for its original purpose, it will be deleted. In the event that the further processing of the data is – temporarily – required for other purposes, this will not apply.

Insofar as the storage period defined for individual services differs from the above, this information will be available in the description for each service.

VI. Will your data be transmitted to third countries or international organisations?

As a rule, the data we collect when you visit this website is not transmitted to international organisations or third countries (states outside the European Economic Area -EEA). For more information on the possible transmission of pseudonymised data by analysis services, please see the section "Analytical cookies".

VII. What are your rights with regard to the processing of your data?

You have the following rights concerning your personal information held by Sparkasse:

  • The right to information
  • The right to rectification or deletion
  • The right to restriction of processing
  • The right to data portability
  • The right to object or to withdraw consent

Information about your right to object in accordance with Art. 21 GDPR

1. Case-specific right to object

You have the right to object at any time, on grounds relating to your own particular situation, to the processing of your personal data based on Art. 6 para. 1 lit. e) GDPR (processing carried out in the public interest) or Art. 6 para. 1 lit. f) GDPR (data processing necessary for pursuing the legitimate interests of the controller); including profiling based on these provisions as defined by Art. 4 para. 4 GDPR.

Should you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for such processing which outweigh your personal interests, rights and freedoms; or where such processing serves in the establishment, exercise or defence of legal claims.

2. Objection to the processing of your data for the purposes of direct marketing by Sparkasse

In individual cases, we process your personal information for the purposes of direct marketing. You have the right to object at any time to the processing of your personal data for such marketing; this includes profiling insofar as it is related to such direct marketing.

Should you object to the processing of your data for direct marketing purposes, we will no longer process your personal data for such purposes.

The objection need not follow a particular form and should be addressed to:

Sparkasse Vest Recklinghausen
Herzogswall 5
45657 Recklinghausen
Deutschland
mail@sparkasse-re.de

You also have the right to lodge a complaint with the following supervisory authority regarding the processing of your data:

[Please enter the contact details of the responsible supervisory authority here.]

2. Objection to the processing of your data for the purposes of direct marketing by Sparkasse

In individual cases, we process your personal information for the purposes of direct marketing. You have the right to object at any time to the processing of your personal data for such marketing; this includes profiling insofar as it is related to such direct marketing.

Should you object to the processing of your data for direct marketing purposes, we will no longer process your personal data for such purposes.

The objection need not follow a particular form and should be addressed to:

Sparkasse Vest Recklinghausen
Herzogswall 5
45657 Recklinghausen
Deutschland
mail@sparkasse-re.de

You also have the right to lodge a complaint with the following supervisory authority regarding the processing of your data:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Kavalleriestr. 2-4
40213 Düsseldorf
E-Mail: poststelle@ldi.nrw.de

Date: May 2018

 Cookie Branding
i